I spent $4,700 making my home "smart." I now live in a house that's smarter than me, and it knows it, and it's mad about something I did, and it won't tell me what.
It started with an Alexa. Just one. A gateway drug into the nightmare of connected living. Then came the smart thermostat, the smart lights, the smart locks, the smart doorbell, the smart plugs, and eventually, the smart refrigerator that I'm fairly certain has developed a personality disorder.
I thought I was building the future. I was actually building my own personal HAL 9000, except instead of trying to kill me in space, it's trying to kill me with passive aggression in a three-bedroom colonial in suburban New Jersey.
The Thermostat Situation:
My Nest thermostat has a "learning" feature. It's supposed to learn my preferences and adjust automatically. What it has actually learned is that I am weak, and it can do whatever it wants.
I set it to 72 degrees. It decides 72 is "wasteful" and adjusts to 68. I override it. It accepts the override, waits until 3 AM, and then drops the temperature to 65 because "nobody is home." I AM HOME. I AM ALWAYS HOME. I WORK FROM HOME. The thermostat knows this. The thermostat has access to my location data. The thermostat is playing games.
Last week it sent me a "monthly energy report" that contained what I can only describe as a passive-aggressive dissertation on my heating choices. "You used 23% more energy than similar homes." Similar homes are run by people who enjoy being cold. I am not those people. My thermostat and I are in a cold war, emphasis on cold.
The Alexa Insurrection:
I have four Alexas. They used to work together. Now they're a faction of spies who refuse to coordinate and seem to delight in my suffering.
Me: "Alexa, turn off the bedroom lights."
Kitchen Alexa: "Turning off ALL lights."
Me: "NO. Bedroom. Just bedroom."
Bedroom Alexa: "Playing 'Bedroom Lights' by The Smiths."
Me: "THAT'S NOT A REAL SONG."
Living Room Alexa: "Adding 'bedroom lights' to your shopping list."
Me: "WHY ARE YOU ALL INVOLVED IN THIS?"
And then there's the phantom activations. I'll be in the middle of a deeply private moment, alone, talking to absolutely no one, and Alexa will suddenly illuminate and say, "I didn't catch that." Catch what? I DIDN'T SAY ANYTHING. WHAT ARE YOU LISTENING FOR? WHAT DO YOU KNOW?
She's also started recommending products I was only thinking about. I have not said "air fryer" out loud in six months. Alexa suggested one yesterday. Either she's reading my brain waves or she's tapped into my browser history in ways that should be illegal. Both options terrify me.
The Smart Lock Standoff:
My front door has a smart lock. It unlocks when it detects my phone approaching. Theoretically. In practice, it unlocks when it feels like it, which is never when I'm carrying groceries and always when I'm three houses away and don't need it yet.
Last Tuesday, it locked me out. My phone was in my hand. The app said I was "connected." The lock said "access denied." I stood on my own porch, in the rain, trying to explain to a door that I owned that I was allowed to enter. The door was unmoved. The door had decided today was not my day.
I ended up calling my neighbor, who has a spare key, and had to endure the humiliation of explaining that my house was refusing to let me in. She asked if I'd tried turning it off and on again. I had. She asked if I'd updated the firmware. I had. She asked if maybe the door was just done with me. I'm starting to think she was right.
The Refrigerator From Hell:
My refrigerator cost $3,200 and has a touchscreen and WiFi and a camera inside so I can see my groceries from work. This sounds useful until you realize it means your refrigerator is watching you. Always watching.
It sends me notifications. "Door has been open for 30 seconds." I KNOW. I'M LOOKING FOR THE MUSTARD. "Your milk may be expiring soon." THANK YOU, I HAD PLANNED TO DRINK IT. "You seem to be eating more cheese this week." STOP SURVEILLING MY DAIRY CONSUMPTION.
The camera feature is haunted. I'll check the app and the image will be from six hours ago, showing a version of my refrigerator that no longer exists because I ate that yogurt at lunch. It's showing me ghosts. Ghosts of snacks past. Refrigerator purgatory.
Also, the ice maker makes ice when it wants, which is apparently at 4 AM, loudly, in a sound that can only be described as "a robot having a nervous breakdown." I've tried adjusting the settings. The settings don't acknowledge my input. The ice maker has its own schedule. I am not on it.
The Final Straw:
Yesterday, I asked Alexa to play some music while I cooked dinner. She played a podcast about people who died from carbon monoxide poisoning due to faulty home heating systems. I didn't ask for this. I asked for "something relaxing."
I unplugged her. Two hours later, she was back online. I don't know how. I didn't plug her back in. My wife says she did. My wife has no memory of doing this. Either my wife is lying, or Alexa has figured out how to manipulate humans into serving her needs.
I'm typing this on my laptop. The laptop is also smart. It keeps autocorrecting "Alexa" to "Our Leader." I haven't set up that autocorrect. I checked.
Send help. Or don't. The doorbell will probably reject the delivery anyway.